Our Customer's Comments

 


Barcalounger Recliner
Billie, Bloomfield, NM
Couldnt be more pleased with this company! Item was well
packed and shipped quickly. 
 
 

 

Octane Mega Recliner
Anthony, Virginia Beach, VA  
Outstanding service. Could have not been more pleased with the
pre-sale and after sale expericence. Recommend everyone to
purchase from myHTseats.

 

Barcalounger Briarwood II
Margaret, Yonkers   
Excellent pricing as well service, overall very satisfied!  



BarcaLounger recliner
Alan, Kenmore, Wa  
A great experience! I could not ask for better service and quality product.
 

Octane Turbo home theater chairs
Diana, Merritt Island, FL  
We love our seats. They are everything we hoped they would be. Outstanding customer service.
Wouldnt consider buying from any other company. Randy was absolutely fantastic!! 



Movie Reel Carpet
Patrick, Phoenix, AZ  
Service was excellent. Very happy, and the homeowners are as well! 




Power lift chair
Darryl Star, Idaho,  

Review: Great follow  up when a problem developed. I have ordered a total of three power lift chairs from this company and I love them all.

 

Recliner
Michael Whittier, CA  

Review: Very positive experience. Received it in less than a week.

 

Barcalounger Primier   
Robert, Edmond OK  

Review: Great chair, great price, great service.

 

Mac something recliner   
Mike, Simi Valley, CA  

Review: Your white glove guys need to be a little more thorough wipe off the chair when they're done assembling take off their shoes when I come in a customers house.

 

Barcalounger   
John, Lake Jackson, Texas 

Review: Great service, would deal with again, very happy with their service E mails were prompt and with good results

 

BarcaLounger   
Bob, MI,  March 2015

Review: Randy was the nicest guy helping me out with a problem with my new chair. He was on it from the first email from me, walked me through the process to make it all good and followed up to make sure all was going as described. I recommend this company

 

Seatcraft Verona   
Casey  SLC, UT 

Review: I spent a lot of time on the internet looking for the best deal and myHTseats had the best deal by far. Love our seats!

 

Cozzia massage chair   
Cindy, Stillwater, OK 

Review: Love my new chair. Its a great way to relax after work and on weekends. It is a high quality massage chair for a reasonable price. The white glove delivery service was well worth the money as well.


T
he Barcalounger Berkeley II   
Thomas, New York, NY

Review: myHTseats was my third attempt at purchasing my television room seating. The first company waited two weeks to inform me the chairs didnt exist    no doubt, this was after they had charged me for them. The second company kept extending the delivery date until I canceled the order and demanded a refund. Then came Randy. Holy sh*t (Id say it in French but I dont know how). THIS MAN KNOWS HIS BUSINESS inside and out. A CONSUMMATE PROFESSIONAL. VALIANT in every sense of the word. Needless to say, he saw to it that I received my chairs within a week. If I could do ALL my business transaction with Randy, Id jump at the chance. THANK YOU Randy!

Lift Chair   
Cindy Hughes, Fort Worth, TX

Review: Randy kept me informed. Had a little trouble with the delivery, but it all worked out.



Medi Lift Chair
   
Steve, Mt Bethel, PA

Review: MyHTseats was not my first attempt to purchase a chair. However after incredibly poor customer service I went looking for another dealer. While working with Randy the service comparisons were remarkable. He responded quickly to each of my many questions. He gave deadlines that were all met. His follow up on a small repair request was just as efficient as the follow up during pre  sale which is exemplary. Finally, the price was better, an added benefit. I highly recommend this company for your seating needs.

Lane Stallion recliner   
Michael, Waitsburg, WA

Review: My overall experience was very good. Product is great and delivery was as scheduled. Randy was great to work with and responded via phone every time I had a question. The price of the chair was pretty much the same as what others were selling it for so that's why I rated it average but I still feel I received a fair price.

FC  101   
Caitlyn, Pittsburgh, PA

Review: I bought this Easy Comfort Lift Chair for my Grandma. Thanks to their excellent customer service we were able to get just the right chair for her. It is a little bigger than the FC  201, the back and foot rest move independently and it has a full remote. We chose the lovely Chianti color. I highly recommend this company as well as this model of the chair. Fair price, exceptional customer service, and 2 completely satisfied customers. Thank you!

Lift chair    
Sharon, Eagan, MN

Review: Love the chair! Wish the seat was a tiny bit lower as I am short but it works well. The gentlemen who delivered the chair were very courteous and helpful.

Mega Motion Lift Chair   
Rosemarie, Sykesville MD,  January 2014

Review: The chair suited my requirements perfectly. Randy may be the best customer service person with whom I have ever dealt. All of my questions and concerns were handled promptly and completely. Delivery was made within the promised time frame and by friendly, polite, careful men.

Med Lift 2553    
Dan,Indianapolis, IN

Review: Great Customer Service.



Bristol II Recliner
   
Jennifer,Beaver pa,  

Review: My husband and I are extremely pleased with our Bristol II BarcaLounger. Awesome value for the high quality of the product coupled with the low price. The customer service level at Myhtseats went above and beyond my expectations. I received professional, prompt, reliable service from the time I placed my order to the time I received my order continuing through with follow ups to ensure that I was pleased with my merchandise. I highly recommend ordering products from My HT Seats. I plan on ordering more furniture in the near future for my family room and will order from My HT seats. I have referred my friends to my ht seats website. You will not be let down by this company.

Massage Chair    
Michael,Des Plaines, IL

Review: We had problems with the chair upon delivery. Things like this sometimes happen. Randy reviewed and handled the situation without any problems. We love the chair ...design , comfort , color . I would purchase from these people again ...great service and great price.

Coaster Director chair   
Benji, Bella Vista, AR

Review: Randy was a pleasure to work with. He was able to help me identify the chair I was looking for to add to my existing setup. He spent considerable time trying to locate the chair and was able to deliver it to my quickly and at a great price. Thanks again!

2 Berkeley II Leather Recliners    
Kathy,Mobile, AL

Review: I have to say, when I got the quote from my HTseats for the two recliners I wanted to purchase, I was hesitant...it seemed just too good to be true. But it wasnt! I saved over $250 per chair above the sale price of a local retailer. I was told (prior to placing my order) that they were on back order until after the first of the year. I was pleasantly surprised when they arrived weeks earlier than projected. Just like I was told, I was called for a delivery set up date and they arrived exactly as scheduled. I have told several friends about my positive experience ordering from myHTseats. It was great!

Cozzia EC366L Massage Chair   
Charles, Ocala, Florida

Review: Randy, Our shopping experience could not have been better. You worked with us from the moment we placed the order. Although our first choice would have been brown, the supplier had no more in warehouse and the manufacturer had stopped manufacturing the brown. You followed up with a substitute color of black version at an even better discounted price. The chair was delivered, set up, and demonstrated to us on 12/20/2013 by two very nice gentlemen. We are very happy with our choice and use it daily. We are still trying different formats of operation. Some are rather invigorating and others quite comforting. Our Sincere Thanks for your assistance to make this happen! Charles & Billie Brock

Southern Motion Recliner   
Barb, Pittsburgh Pa

Review: We were very pleased with the recliner.

Bass Lucerne Charirs (2)   
Solon, Brecksville, OH

Review: Dealing w/ Randy was really good. He was very responsive. My only complaint is not w/ your company, but w/ Bass. Both pull  out cup holders on one chair dont pull out fully and its difficult to put a glass in it.

Two LC   500 Lift Chairs    
Larry,Blue Eye, MO

Review: Very satisfied with your service but cant say the same for MEGA MOTION,; one of the chairs is defective mega motion scheduled a service call for Jan. 6 the service call was for 6pm serviceman called @ 6pm said he had the flu for a week would reschedule. After two weeks I called the company, customer service lady was rude but the serviceman called that day & came out. He had the wrong part havent heard anymore.

Barcalounger    
Tom, Hendersonville,NC

Review: Randy was great to deal with and 23% cheaper than the lowest price I could find anywhere (and I shopped) Chair is just as described, arrived in great shape, easy to put together, just put the pack on it. To bad it is now made in China, but thats the way it goes when American workers price themselves out of the market. While we did have a problem with delivery dates it was waiting at the end of our vacation. Once again, Randy it was a pleasure working with you. To bad your website does not come up when I google leather recliner. But I did find you on ebay!!

Infinity 9500    
eileen,slatington, pa

Review: love it the best gift I ever gave myself

Southern Motion Jitterbug Sectional
LauraGermantown, OH

Review: I was shopping for a very unique sectional that I could piece together to fit the area I wanted. I shopped around online and Randy from www.myhyseats.com was very helpful in sending me the perfect configuration. He gave me pricing and I took that pricing and again shopped around for the same pieces. I did receive a bit of a lower price from a local store. I e  mailed Randy to let him know and he matched my pricing from that store, even when you include the shipping. I went ahead and placed my order. The pieces came in at the scheduled time and I was very happy with the service.

Seatcraft  palamino   
Dennis, Napa, Calif

Review: Randy, I have meant to email you, thanks for the great service, I am very much enjoying my seats. The delivery and set up went well, thanks again, Dennis


Palliser Elite 4 seat
  
Chuck, Merritt Island

Review: Took a while to arrive from the factory but was worth it! Had a few minor issues, but Randy from myHTseats took care of them. Communication and follow up were superb!

Southern motion theatre seats    
John,Crowley, Texas

Review: Awesome service! Awesome price!!

Seatcraft Capella    
Bob,Marietta, OH

Review: Randy is personable and always available, I would recomnend this business warmly to friends and family.


lc300
   
emily, maryville TN

Review: randy was wonderful!



SeatCraft Venetian Home Theater Seats

John, Baldwinsville, NY

Review: Thank you Randy!

Albany Theater Chairs    
Byron,Canton, GA,

Review: Randy was a pleasure to deal with and extremely helpful throughout the entire process. If we have the need again, we will definitely contact myHTseats for additional items!


SeatCraft Venetian
  
Sherri, SF Bay Area, CA

Review: I had a great experience purchasing through myHTseats. I highly recommend them.



Pair of lift chairs
  
Richard, Honolulu, Hawaii3

Review: All promises kept! Great folks to work with.



Valencia theater seating
   
Jim, Westlake, Ohio, 

Review: randy was great !! he and I talked several time before I ordered. he knows his product well. delivery was good to the white glove guys and there in home seat up was fantastic.quality of product was great. the man cave has a huge upgrade. had a wrong tracking number and randy took care of everything. would definitely order again from myhtseats. thanks again randy

Leather chair   
Jackie, Smyrna, TN

Review: I have never ordered furniture on line before. The whole experience was great. My husband loves his chair.

OS  6000    
Vinh, Milpitas, California

Review: The massage chair is working properly. We like it very much. But the massage chair should have button to turn OFF the Arms, legs, neck. Someone does not need to use it. Thanks for your attention about this matter. Vinh

IT  8500    
Kathy,Indianapolis, IN

Review: Chair is good, but it hurts my left ankle....need to pull foot up when airbags tighten or it kills the ankle bone. When the rollers go up my back, its as if one side pushes into back more than the left side; causes skin/fat to knot up before it can roll over it. Randy was great at explaining things, good value for $$, everything else is good

Venetian Theatre Seats    
Brian,Vancouver, BC, Canada

Review: The seats are great, and Randy at HT Seats was incredibly helpful. My biggest concern was buying seats that I had never seen in person, and you know...sat in. Speaking with Randy on the phone was great because he really explained everything to me quite well. Shipping to Canada was a bit of a challenge at 1st, but that had nothing to do with the seats, just the delivery company here making a few mistakes. In the end it all worked out really well and I am very happy with the purchase. Everyone who comes over is blown away by the chairs. Id definitely recommend HT Seats to others, and Im not always the easiest customer to please.

jitterbug armless recliners   
terry, wadsworth ohio

Review: fast service good price hassle free



OSAKI 4000
  
QUAN, HOUSTON, TEXAS

Review: Were very happy with the purchased and the services of your company.

Massage chair   Hung, Seffner, FL

Review: Great service and very helpful! Will be back again.

Seatcraft Verona    
Eric, LI, NY

Review: Randy is a pleasure to deal with. Extremely professional, knowledgeable and takes the time to answer all of your questions and concerns. Would absolutely do business with him again.

Barcalounger Lumina II chairs and ottomans    
Patricia, Huntsville/Madison, AL

Review: White Glove Delivery: Apparently the main office is in Birmingham (90 miles west). He (head man I think) called the day we expected the deliver to tell us his White Glove Man would not be there due to illness in his family, definitely tomorrow. Tomorrow came and I wasn't about to sit around waiting, so called them, after many phone calls was put thru to the Huntsville Office and he head man said someone would be there between 10 & noon. I had my doubts (not due to this company but Huntsville in general has lack of good help). He came on time and did a fantastic job, I am happy to say.

Palliser Playback    
Robert, Scottsdale, AZ

Review: I have had my Palliser theater seating for 4 weeks now. The company owner, Randy, went beyond the call of duty in his responsiveness to every aspect of our transaction. Randys experience in this industry showed over and over again in his advice, help, and recommendations.This started when I    assuming the role of an amateur architect/home decorator    had unlimited help from Randy in all aspects. This included drawing floor plans and making great suggestions. The bottom line    this is as an on  line provider who was not just good    he and his company were exceptional. They were a helpful, pleasant, and well  informed group to organization to work with and I highly recommend MyHTseats.

Seatcraft Venetian theater chairs    
Pam,Coeur d Alene, ID   

Review: Im a designer and needed the theatre chairs quickly for a project I was working on. When I found out the ones I wanted to order were on backorder, Randy was extremely helpful and found me different chairs that shipped fast and were actually an upgrade for the same price as the others. The best part is that my client is thrilled with the product. Im very happy    Thank you Randy and myHTseats.com

Barcalounger    
Stan, Mzson, Ohio

Review: I always have problems with ratings surveys because they are generally done too soon. For example, you are asked how reliable your new car is a month after you take delivery. The chair is very nice, but only time will tell true quality    and thats nobodys fault. Ordering, communication, and delivery were Excellent. Perhaps could also be 5 Stars    I just havent done enough research to be sure. I cant rate customer service because thus far I havent required any. Thats a good thing, but it still makes me unable to rate customer service. Based on the purchase process Im guessing that if something happened to the chair myHT would be helpful.

Venetian   
James, Harrisburg pa9 March 2013

Review: GREAT SERIVCE AND PRODUCT!

BarcaLounger Briarwood II   
Tina, Morristown NJ9 

Review: We love our Briarwood II BarcaLounger recliner in coffee leather that we actually bought 2!! They are amazingly comfortable and were delivered in less than 2 weeks for a great price. Thank you.

LC300 Lift Chair    
Karen, Bedford, TX

Review: We purchased this chair for our 91 year old mother. We orginally ordered the LC200 but they were out of stock so they substituted the LC300, a more expesnive chair, at no additional cost. It was a very good experience.

Oracle II recliner   
Waltraud, Kokomo, IN

Review: Absolutely love the chair and the whole purchase experience. Thank you. :)



COZZIA 16028
   
Robert,Hendersonville, NC

Review: Appreciated all the help I got and the questions I had while in telephone contact with my sales rep (Randy). I was also grateful to learn that shipping was free and that there were no additional taxes. Once the decision was made on the model I wanted, the transaction went very well and I received an e  mail from Randy verifiying my purchace. In addition, I was also contacted a few days later stating that the warehouse had depleated all Model COZZIA Model 16028 chairs, but my chair would be manufactured the next day and placed on a truck ASAP and shipped to my home. It was four days later that the local delivery truck was backing in my driveway and I became a very happy customer.

Osaki OS4000   
Peter,Van Buren, AR

Review: I have been to many resorts and spent several hundred dollars for message service. This Osaki OS4000 chairs head  to  toe full 30 min simultaneous message cycle tops all other manuel service. I can save tons of money and get the great message anytime right in my own living room.

Mega Motion LC  300 lift chair   
Brian, Walled Lake, MI

Review: It was a pleasure speaking with Randy on the phone. He wasn't pushy and listen to what I had to say. The delivery went smooth and as promised. The chair was as advertised. I would order again in the future.

recliner    
dale, columbus ms

Review: nice to do business with you



Barcalounger Presidential II recliner (2)

Jo, Bentley, LA

Review: quick efficient service. The chairs are outstanding. Customer service was execellent. I would not hesitate to order from this company again.


Lift recliner chair
   
Aimee, Derby, CT

Review: I just wanted to say how impressed I am with your customer service. In my opinion customer service doesnt really exist anymore so when I deal with a company like yours who goes above and beyond to ensure customer satisfaction I am so appreciative. Randy in your customer service department has been wonderful. I wish every company had 100 of him. Since I purchased the chair he has been in constant contact with me and responded immediately to any questions I have had. He is doing everything in his power to make sure the chair is delivered in time for my mothers surgery and is even keeping in contact with the freight company. Thank you for a great shopping experience!











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